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The Bilingual Warranty Customer Service Account Coordinator is responsible for processing all parts and labor warranty requests for US, Canada, Australia, Mexico, Central and South America.
The Bilingual Spanish/English Customer Service Account Coordinator position will act as the point of contact for US and LATAM customers to facilitate the process of field replacement parts orders. Consisting of resolving product problems by clarifying the customers’ issues, determining the cause, selecting and explaining the best solution to solve the issue, and then following up to ensure a resolution.
Senior Design Drafters use advanced CAD experience, proficiencies and software to create models and drawings of parts, assemblies, and complete products. Senior Design Drafters are responsible for design drafting not only new products but are additionally responsible for evaluating legacy data to update and modify existing designs. Senior Design Drafters are responsible for Design For Manufacturability aspects of all parts and assemblies. Senior Design Drafters are organized individuals who can multitask and prioritize their own workload.
The Customer Service Account Coordinator exhibits dedication to teamwork, provides distinctive customer service to our external customers, provides support to our outside sales force and works collaboratively and effectively with internal team members from multiple departments. The job is all inclusive from pre-sale support to post-sale support.
The Customer Service Account Coordinator exhibits dedication to teamwork, provides distinctive customer service to our external customers, provides support to our outside sales force and works collaboratively and effectively with internal team members from multiple departments. The job is all inclusive from pre-sale support to post-sale support.
The Security Team is responsible for providing a safe and secure environment for visitors and True employees. Their duty is to protect and ensure all buildings, grounds and parking lots are safe and secure; they are also responsible for performing job duties in accordance with the policies of True Manufacturing.
True’s Parts Department ships to customers in the US and to countries across the globe to provide industry leading post-sales support. The Shipping Coordinator schedules and prepares documents for domestic shipments and ensures compliance with export regulations through preparation of international shipping documents, logistics coordination across all modes of transportation, and serves as primary contact for our parcel shipping partners.
The IT Department is seeking a motivated Business Analyst Co-Op who will be based out of the O’Fallon, MO office. This position will serve as Business Analyst/Quality Assurance for an agile team working on a project backlog for ERP system, custom applications, and reports. This role will be responsible for project documentation and setting up the test process that will be followed during the project life cycle.
The IT Department is seeking a motivated Developer Co-Op who will be based out of the O’Fallon, MO office. This position will be part of an agile team working on a project backlog for ERP system, custom applications and reports.
The Help Desk Analyst Co-op troubleshoots and resolves issues related to operating systems, applications, hardware failures, printing problems, user accounts, etc. with exceptional interpersonal skills and a focus on building customer rapport and listening.
The Process/Project Engineering Co-op will work with the Process and Project Engineers to provide day to day support for all production lines, perform engineering design projects, and develop and implement production related projects.
The Robotics and Automation Co-op plays a key role as part of the Production Engineering Team. This Engineering Co-op will help drive improvements through automation and the continuous implementation of robotics throughout the company working with the Robotics/Automation Team.
This position will involve performing research and collecting data to assist in the identification of process improvement opportunities. Assistance in providing and developing reports for the management team to help make decisions will also be required.
True’s hardware portfolio spans the gamut from embedded controls, smart LED lighting, low power designs, all the way up to complex RTOS based cellular modems. The Senior Firmware Engineer is responsible for the development and maintenance of embedded firmware ranging from 8-bit systems to 32-bit RTOS designs. As a Senior Firmware Engineer, it is expected to be able provide mentorship to team members.
