Warranty Dispatcher

This is an entry level administrative position that encompasses service dispatching.

Essential Duties and Responsibilities:

• Daily reporting of dispatches.
• For specific customers, call stores to qualify service issues and dispatch service companies.
• Enter dispatched calls into Service Call Tracking and Serial Number Inquiry software.
• Follow up on parts orders in WHAM and JDE software.
• Follow up with service companies confirming job completions.
• Enter dispatch information into customers’ databases.
• Regular and reliable attendance in the office is required.

• High School diploma or general education degree (GED) required.
• Dispatching experience a plus.
• Possess strong verbal and written communication skills.
• Must be well organized and self-motivated.
• Must have the ability to work in a fast-paced environment.
• Dispatching experience would be a plus.
• Proficient in Microsoft Office applications. 
• Comfortable making numerous calls in one day to end users and service companies.
• Ability to work in a team-oriented environment with a positive, professional attitude.

The hours for this position are 7:30am - 4:00pm, Monday through Friday.

We are proud to be an Equal Opportunity Employer.

Company-paid background check required upon hire.